Contact Faircrown Casino

If you need assistance with Faircrown Casino, email support@faircrown-casino.best. The support team can help with general account questions, payments, verification, technical issues and responsible gambling requests.

Faircrown Casino operates under licences issued by the Comoros Autonomous Organisation of Free Agency with reference ALSI-202508056-FI2 and by the Tobique Gaming Commission bearing licence number 0000002.

How to get in touch

For assistance by email, write to support@faircrown-casino.best and explain what you need help with. Email is suitable for questions about your account, identity or verification checks, deposits and withdrawals, bonus terms, technical problems and responsible gambling options.

Account access, profile details and verification questions
Deposit, withdrawal and payment enquiries
Questions about bonus terms and applicable conditions
Website, game or other technical problems
Requests for help with responsible gambling or account controls

Messages are usually answered within 24 hours, although response times can vary depending on the subject and the information needed to review it. Please do not send payment card numbers, passwords or other sensitive security information by email.

What to include in your message

To help support understand your request and respond more quickly, include your account email address or username, a short description of the issue and any relevant dates or transaction details. If the issue is visible on screen, screenshots can also be useful. Only include information that is relevant to your request and remove unnecessary personal or financial details.

If you are contacting Faircrown Casino about responsible gambling, clearly describe the support or account restriction you are requesting. A clear, complete message helps the relevant information to be reviewed efficiently.